With recent advances in technology, employees working remotely from home is becoming more frequent. Studies showed that 70% of contact centers planned to expand the use of virtual agents in 2015. Half of the US workforce holds a job that is compatible with at least partial tele- commuting. In fact, 80% to 90% of the US workforce says they would like to telework at least part time, 36% said they would choose it over a pay raise. When working remotely, employees that are out of the office can sometimes feel left out of the loop of what?s going on with their co-workers that commute to work and things that are going on inside the office. An easy way to work around this issue so that employees don?t sacrifice the convenience and productivity of working from home and can still feel like they are a part of a team is the use of video conferencing.
Attending a video conference can be quick and easy for any employee. You don?t even need a computer for some of the programs out there. A mobile device like your phone or tablet can connect you to your co-workers so well it will feel like you?re in the room. The ability to see into your offices meeting room and a strong audio connection can put you right in the middle of the meeting with little to no difference in actually being there. Video conferencing is the way of the future. It?s been predicted that up to 50% of conference rooms will be video enabled by 2020.
Some people think audio conferencing is a good substitution to video conferencing, but that couldn?t be further from the truth. It has been reported that more than half of message interpretation is from facial expressions and body language: 55% facial expressions and body language, 37% is tone of voice and 8% is words actually said.
AV software has helped to increase the productivity of companies by helping remote employees stay informed about what is going on with the business. This cohesiveness saves time that would otherwise be used to catch these remote employees up to speed with what is happening in the company. Unified messaging saved employees 43 minutes per day due to more efficient message management while mobile workers saved 55 minutes per day.
If you can?t make your next meeting, a video conference is the next best thing. It will help you keep that amazing employee that had to move away to be closer to family. It will make all remote employees feel like they are part of the team. Most importantly, it will make things easier for everyone involved in your company.