There is no question that computers have become central to modern business and offices, due to their fast information processing and sharing, and their Internet connectivity. But computers, data servers, Cloud storage accounts, and more can be tricky to set up, so this labor is outsourced to IT support and services. IT services can be sought out by a client company, such as looking up “IT support Fort Worth TX” or “it support and services Boston MA.” For an interested client company, IT support and services can go a long way toward hooking a business up to the Internet. The proper use of computers and the Internet can make modern office employees more productive and flexible than ever before. This can make IT support and services highly appealing to today’s business managers.
IT In General
An office’s employees may not have the skills to set up their computers and a data server, so IT support and services are called in, either in-house or outsourced. When an office is being set up for the first time, or if the computers there are being upgraded or fixed, IT professionals are called to the scene. This is a big business, employing nearly 5.4 million professionals as of the year 2017. Sometimes, client companies may suffer serious downtime due to computer or Internet crashes, and IT professionals are essential here. Around 54% of all American companies today report that they experienced IT downtime from just one event, and that downtime lasted longer than eight hours.
IT work is also important for data and financial security. Something as powerful as the Internet and computer technology was bound to be exploited for criminal gain at some point, and today, cyber-crime has become a real threat. Worse still, some companies or managers are unaware of the dangers or their own lack of cyber-security. If a cyber-criminal breaks into a company’s data server or Cloud storage, those criminals may steal bank account numbers, financial information, employee information, and much more. Companies big and small have lost a lot of money or had their clients’ personal information exposed due to such crime, and cyber-crime can drive smaller businesses bankrupt. Therefore, IT professionals must be recruited to set up tough security, such as complex passwords, effective firewalls and virus scanners, and teaching employees basic Internet safety. For example, employees must be taught to never share passwords or other vital information, and employees should not click on links or open attachments from e-mails sent by unknown parties.
Connect on the Internet
It is standard procedure for a company to have its own on-site data server; that is, a room filled with computers linked to form a single processing and storage unit. These are not desktop PCs; they have no keyboards or monitors, and instead are linked to each other with many cables to form a cohesive whole. The work computers in an office will be plugged into this data server with cables, and this allows workers to share their files and information with each other. Cyber-security for such a server is always a major priority.
However, some workers are not even at the office. Working remotely is becoming more popular, and of course, some workers are busy working while traveling. These workers can’t afford to be simply cut off from their co-workers and their files; instead, Cloud storage is the solution. Cloud storage functions like a sort of Internet-only data server, and a person can access their company’s Cloud account with the right passwords and other credentials using any computer, anywhere. This is helpful for employees who are working while traveling, such as on board a private jet, and remote workers as well. It’s becoming more popular for employees to work from home, and this offers some advantages. Remote workers cut commute time from their schedule, and they don’t face the distractions or airborne illnesses at the office. With Cloud storage, these remote workers are free to share and receive any number of files from their managers and co-workers. To make all this possible, IT support and services can be called upon to create a Cloud storage account and keep it safe from cyber-criminals and their hacking attempts.